General Information
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SHIPPING
RETAIL CUSTOMERS ONLY
All orders are shipped through USPS.
$9 flat-rate standard USPS shipping! (U.S. & Puerto Rico ONLY)
Orders OVER $100 receive FREE SHIPPING (U.S. & Puerto Rico ONLY).
There is an option for LOCAL residents at checkout.
Currently, we offer standard shipping for the U.S.A., Puerto Rico, and Canada.
ALL OTHER COUNTRIES:
Please message us to see how we can help you.
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Once an order is placed, it will be shipped within 2-3 business days (Mon-Fri).
Usually, we can ship the same or the next day.
Tracking information will be provided once shipped by USPS.
NEED TO KNOW DETAILS
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Thread Quality Disclaimer: Due to the hand-dyed artisanal quality of our threads and kits, there may be slight color variations and/or imperfections. We believe this results in one of the beautiful and unique outcomes for your final project.
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Returns: Due to the nature of our merchandise, which includes kits with needles, threads, custom supplies, and more, all sales are final. Make sure, before finalizing your online order, that the items you are purchasing are up to your skill level so you will not have buyer’s remorse.
If you receive a damaged order, please CONTACT US with your order information.
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Our policies apply only to items purchased from the EdMar Company online store. Any items purchased from any other retailer must be dealt with by the selling party in accordance with their policies.
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YOUR PERSONAL INFORMATION: We NEVER sell our customers' information.
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PAYMENTS VIA
-SQUARE